More great news sources to discover in Fast Flip

12/16/2009 01:05:00 PM

Three months ago, we launched Google Fast Flip, a service that seeks to make reading articles online as fast and simple as flipping through a magazine or newspaper. It's still early in this experiment, which is why Fast Flip remains in Google Labs. But so far our initial thesis has held up: If you make it easier to read news online, people will read more of it. Users have told us they like being able to browse content so quickly, and we've been pleased with the amount of time they have spent reading articles in Fast Flip.

We've also received good feedback from the three dozen publishers who joined us for the launch, as well as a lot of interest from others. Today, we're excited to be adding articles from another two dozen publishers representing more than 50 newspapers, magazines, web outlets, news wires and TV and radio broadcasters. Some of the new sources include Tribune Co. newspapers such as the Los Angeles Times and the Chicago Tribune, McClatchy Company newspapers such as the Miami Herald and the Kansas City Star, the Huffington Post, Popular Science, Reuters, Public Radio International, POLITICO and U.S. News & World Report. Now you can use Fast Flip to engage with content from even more of your favorite news outlets in an innovative way, and continue to explore topics covered by a diverse group of sources. And, through the mobile version, you can flip through all these new articles on your Android-powered device or iPhone.

While we're encouraged by the positive feedback about Fast Flip, it's just one of many experiments you'll see us try in partnership with news publishers. Our goal is to work with the industry to help it continue to innovate and build bigger audiences, better engage those audiences and generate more revenue. We're looking forward to innovating and iterating with all these new partners in Fast Flip. And if you have more suggestions for ways we can improve Fast Flip, please let us know.

Posted by Jack Hebert, Software Engineer

What you watched and searched for on YouTube in 2009

12/16/2009 12:00:00 AM

(Cross-posted from the YouTube Blog)

This year has been the biggest yet for online video, and for the first time we're sharing our official Most Watched lists and some of the fastest-rising search terms on YouTube. Some moments were big (President Obama's inauguration), some small (a Minnesota wedding party erupts into dance), some expected ("New Moon"), some surprising (Susan Boyle) — but all of them inspired, entertained and connected millions of people around the world via YouTube.

For these lists, we looked at view counts of YouTube's most popular videos (in some instances we aggregated views across multiple versions of the same video):

Most Watched YouTube videos (Global):
1. Susan Boyle - Britain's Got Talent (120+ million views)
2. David After Dentist (37+ million views)
3. JK Wedding Entrance Dance (33+ million views)
4. New Moon Movie Trailer (31+ million views)
5. Evian Roller Babies (27+ million views)

Most Watched music videos on YouTube (Global)*:
1. Pitbull - I Know You Want Me (82+ million views)
2. Miley Cyrus - The Climb (64+ million views)
3. Miley Cyrus - Party In The U.S.A. (54+ million views)
4. The Lonely Island - I'm On A Boat (48+ million views)
5. Keri Hilson - Knock You Down (35+ million views)

Then, to determine the fastest rising search terms for each month, we examined the billions of queries that people searched for on YouTube (through December 15):

Fastest Rising YouTube search terms by month (Global):
January: inauguration
February: christian bale
March: the climb
April: susan boyle
May: pacquiao vs hatton
June: michael jackson thriller
July: michael jackson
August: usain bolt
September: kanye west
October: paranormal activity
November: bad romance
December: tiger woods

Fastest Rising YouTube search terms by month (U.S.):
January: obama inauguration
February: on a boat
March: watchmen
April: susan boyle
May: pacquiao
June: michael jackson thriller
July: wedding
August: send it on
September: kanye west
October: paranormal activity
November: adam lambert
December: tiger woods

There are a lot of interesting nuggets in here. The fastest rising U.S. search term in July was [wedding], clearly related to JK Wedding Entrance Dance, the third Most Watched YouTube video of the year. And while [michael jackson] was Google's fastest rising search term in 2009, [michael jackson thriller] was the faster rising search on YouTube. Movie trailers ("New Moon," "Watchmen," "Paranormal Activity") and inspirational moments (Susan Boyle, Usain Bolt) were popular, as were sensational celebrity scandals (Christian Bale, Kanye West, and most recently, Tiger Woods).

We hope to expand these lists in the future, so if there are any "Most Watched" categories you'd like to see in 2010, let us know by leaving a comment on the YouTube Blog.

*Note: Some music videos may be unavailable in your country due to copyright restrictions.

Posted by Jamie Davidson, Associate Product Manager

Live on YouTube: Leaders answer your questions in the CNN/YouTube Climate Debate

12/15/2009 12:00:00 AM

(Cross-posted from the YouTube Blog)

Today, at 8 a.m. ET, a panel of world climate leaders, among them former U.N. Secretary General Kofi Annan and journalist Thomas Friedman, will gather in Copenhagen and answer the top questions that you submitted to the CNN/YouTube Climate Debate channel.

You can watch them address the issues that matter to you in real-time: We'll be live-streaming the debate at www.youtube.com/cop15.

Thank you for making this event truly international. We received thousands of questions from Italy to Brazil, Nigeria to New Zealand. To get a scope of just how many countries are represented, see this map, which depicts global submissions through a Google Earth layer.

And if you didn't have a chance to submit a question, but still want to raise your voice about climate change, we encourage you to join the discussion on Twitter during the debate using hashtag #cnnytdebate.

Posted by Steve Grove, Head of News & Politics, YouTube

The top ten ways to get your business ready for the holidays

12/14/2009 03:20:00 PM

A few weeks ago, we jump-started the holiday shopping season with Black Friday and Cyber Monday. Like us, you probably browsed the shops and sites for the coolest products and best shopping deals for your holiday purchases. But if you're a business or an advertiser, you probably know that some of the biggest shopping weekends of the year are approaching — and you need to get your business ready for the rush!

If you're as geeky as we are, you're probably doing everything you can to figure out how to best use the tools available on the web to find the right customers and effectively measure the results from the money you spent on marketing.

At T-minus ten days before Christmas, its not too late to look over your holiday campaigns and we’d like to share with you our top 10 holiday tips — a quick checklist to help you make use of important data now and improve your holiday campaigns.

Consider it a gift from one geeky data whiz to another!

1. Update your wishlist:
Use the Search-based Keyword Tool to find keywords that you never thought of incorporating into your campaign for the holidays. (Here is a how-to guide for how best to use the tool: Monetize The Long Tail of Search).

2. Know what's hot this season:
Research on Insights for Search to see what the “Rising Searches” are and understand how people are searching for your brand (and your competitors!).

3. Read the wish lists:
Who could be looking for you? Type your website URL into Google Ad Planner to see who is looking for your site, broken down by demographic categories like age and gender.

4. Follow the reindeer:
Where else are they going? Use Ad Planner to find other websites that share the same demographics as yours. Putting display ads on that site might be a great way for you to target that audience!

5. Build new toys:
Create new AdWords campaigns for your holiday lines and products. Incorporate new keywords and keep in mind the trends you found on Insights for Search.

6. Train the elves:
Test your AdWords campaigns by introducing new holiday promotions. Then, test your promotions — a promotion for "30% off" might resonate better with your customers than "Buy One Get One Free."

7. Check your list twice:
Use Google Analytics to better understand where your traffic is coming from during the holiday season. Find out who's coming to your website, when they're coming and where they're coming from.

8. Map out the route:
How long are people staying on your website? Use Google Analytics to understand your purchasing cycle. Which pages have the highest bounce rate? And which pages are people leaving the quickest?

9. Test run on the sleigh:
Run experiments using Website Optimizer on the landing pages you have linked from your ads. Make sure the images are in the right place and that they're not a distraction for your customer. Play around with the size of the image and the image type.

10. Does the chimney work?:
Test different versions of your purchase page to find out what works best. Change the "purchase" button on your webpage. Pick different colors — bright versus dark colors — and vary the button sizes. Try out different text on your button. See which of these variations lead to the most clicks to conversions.

We wish you a happy, data driven holiday season.

Posted by Avinash Kaushik, Analytics Evangelist

A deep dive on display advertising

12/14/2009 01:47:00 PM

2009 has been a busy year for Google in the area of display advertising — that is, the image, video and interactive ad formats that run across the web.

Our goal is to improve display advertising on the web for everyone. We're working to help advertisers get better results from their display ad campaigns, enable publishers to make more money from their ad space and deliver better, more relevant ads (and, ultimately, more ad-funded web content) to users.

To achieve these goals, in 2009 we released a host of new features for display advertisers on the Google Content Network and on YouTube, launched the new DoubleClick Ad Exchange and made significant enhancements to our ad serving products.

On Tuesday December 15 at 10am PT, we're hosting an educational webcast for analysts, investors and press about our display advertising business. This is our second educational webcast — the first, on search advertising, was held in September.

The webcast will be available at investor.google.com, and a replay will be available on the same website. If you're interested in hearing about our efforts in this space, please feel free to tune in.

Posted by Susan Wojcicki, Vice President of Product Management

Making URLs shorter for Google Toolbar and FeedBurner

12/14/2009 12:31:00 PM

This morning, we launched updated versions of the Google Toolbar and FeedBurner that offer a new URL shortening service from Google called the Google URL Shortener. We mentioned our URL shortener as a feature in both announcements, so we wanted to say a little more about how this product works and why we're offering it.

People share a lot of links online. This is particularly true as microblogging services such as Twitter have grown in popularity. If you're not familiar with them, URL shorteners basically squeeze a long URL into fewer characters to make it easier to share with others. With character limits in tweets, status updates and other modes of short form publishing, a shorter URL leaves more room to say what's on your mind — and that's why people use them.

First, we think people who use the Google Toolbar and FeedBurner will benefit from a shortener that is easily accessible — making it faster and easier to share, post and email links. Second, we've built this on Google's global infrastructure to offer the following benefits:

• Stability: Google's scalable, multi-datacenter infrastructure provides great uptime and a reliable service to our users.
• Security: As we do with web search, shortened URLs are automatically checked to detect sites that may be malicious and warn users when the short URL resolves to such sites.
• Speed: At Google we like fast products and we've worked hard to ensure this service is quick. We'll continue to iterate and improve the speed of Google Url Shortener.

Google URL shortener is not a stand-alone service; you can't use it to shorten links directly. Currently, Google URL Shortener is only available from the Google Toolbar and FeedBurner. If the service proves useful, we may eventually make it available for a wider audience in the future.

We're excited about enabling this functionality — try it for Toolbar and FeedBurner!

Posted by Muthu Muthusrinivasan, Ben D'Angelo and Devin Mullins, Software Engineers

Share any web page from your Toolbar (and more)

12/14/2009 12:27:00 PM

Hello from the Google Toolbar team! Before we head off for the holidays, we wanted to give you some new features to play with.

We've been busy working on even more ways to make web browsing easier and more fun. First off is our new Share feature in Toolbar for Internet Explorer and Firefox. This makes it easy for you to share any page on the web with your friends over various social networks, blogs or email.


For example, I love Top Chef and have been following it all season. Last week was the season finale and I wanted to share head judge Tom Colicchio's great write-up with my friends. Using Toolbar, I just clicked on the Share button and selected Twitter. Toolbar created a new window with the page's title, space for my comments and a link to the page (automatically shortened by Google's new URL shortener, goo.gl).


You can just as easily share to Blogger, Delicious, Digg, Facebook, Gmail or other services. For those you use frequently, you can save a step by adding them as buttons in the settings option in the Share menu. We've also integrated with more local social networks — for example, if you're in Japan, you can share with your friends on Hatena.

With this new release, we've also "graduated" the My Location feature from Toolbar Labs. It's now available in Toolbar for Internet Explorer (Firefox already has a similar feature built in to the browser). After you authorize Toolbar to detect your location, you can simply search [coffee] and Toolbar will return search results targeted to your location. This is done without associating location information with your Google Account. Thanks to everyone who helped us test it!

Here's a video demo of these features.

Last but certainly not least, Google Sidewiki is now available in nearly all Toolbar languages, and as a Chrome extension.

To try it out, download our latest release, code-named Dangermouse. And follow us on Twitter at @googletoolbar and @googlesidewiki to stay updated with the latest Toolbar and Sidewiki news.

Posted by Mina Radhakrishnan, Toolbar Product Manager

Cloud apps, big city: LA goes Google

12/14/2009 05:30:00 AM

This fall we've seen lots of government agencies decide to make the switch to cloud computing, joining the many businesses already using Google Apps for email and collaboration at work. Today we'd like to officially welcome another customer to the mix: the City of Los Angeles. Starting today, Los Angeles will be equipping 34,000 city employees with Google Apps for email and collaboration in the cloud.

The story of Los Angeles moving to Google Apps started early this year, when the city's Chief Technology Officer, Randi Levin, and her team at the Information Technology Agency (ITA) looked to replace their aging, on-premise system with more secure, productivity-focused technology. After calling for proposals and carefully evaluating over 14 different ones, Randi and the ITA decided to revamp the city government's email technology by adopting Google Apps. Los Angeles' going Google will help the city on a number of fronts. The cloud computing system will improve the security and reliability of city email, transitioning from servers in the City Hall basement to hosted, secure data centers. Employees will also have a new avenue for collaboration with Google Apps in the cloud: sharing docs, sites and videos and editing them together in realtime as they work on making the city run more smoothly and efficiently and thus better serving Angelenos city-wide. Furthermore, Randi and her team realized that moving to Apps would mean less taxpayer money spent on IT — valuable budget that can be rededicated to other city efforts over the next few years.

Check out this video to hear more from Randi on Los Angeles and Apps.



Los Angeles is the second-largest city in the U.S., and the latest in a string of cities, like Washington D.C. and Orlando, FL, to go Google. With this switch to the cloud, Los Angeles joins the group of leaders on the innovation front — not only with regard to budget but technology as well. Bringing in cloud applications will make city work more efficient, which is great for Los Angeles residents too. Read more from Randi on the Google Enterprise blog, and stay tuned to follow Los Angeles' Google Apps story, and to learn about other governments moving to the cloud.

Posted by Matt Glotzbach, Product Management Director, Google Enterprise

This week in search 12/11/09

12/11/2009 04:01:00 PM

This is part of a regular series of posts on search experience updates that runs on Fridays. Look for the label This week in search and subscribe to the series. - Ed.

What a busy week for Google! From the launch of real time, to the addition of universal search features in Suggest, searching on Google just got a whole lot better this week.

Real-time search
Want to know what people are saying about [google chrome] right now? Or maybe you're wondering if things can get any worse for [tiger]? With Google's real-time search, you can find out what's happening right now. Once you've entered a query, you can also click on "Latest results" or select "Latest" in the Search Options menu for a full page of the latest web, blogs, news and updates. You can also restrict your results to "Updates" mode which shows only short form content from our partners that we announced on Monday, which will include Facebook, MySpace, Twitter, FriendFeed, Jaiku and Identi.ca. Finally, you can also check out the common topics people are publishing to the web in real-time by going to the "Hot Topics" section in Google Trends. Real-time search is live worldwide in English, and is available on mobile too from google.com and google.com/trends on Android and iPhone.

Check out the video from our real-time search announcement here.

Universal search features in Suggest
Google Suggest learned a new trick this week, or rather 10 of them. To save time and keystrokes, we now show universal search features in Suggest for a range of straightforward questions, including ones for: weather, flight status, local time, area codes, package tracking, answers, definitions, calculator, unit conversions, and currency conversions. So the next time you start searching on Google for [weather in wichita], the [alaska area code], or look to [define dichotomy], chances are you won't even need to hit enter to see the answer. Though these features are available for Google.com users in English so far, we're working hard to expand them to our international users.

Google Similar Pages beta on the Chrome extensions gallery
Ever find yourself enjoying the webpage you're looking at, but curious to discover other pages similar to it? Or trying to find more pages about a topic, but struggling to come up with the right query? We certainly do, which is why we're excited to introduce the Google Similar Pages beta Chrome extension to help do just that. We use the same data for this as for the "Similar" link you see next to web search results, which you may have seen next to the Cached link for many web search results. But this Chrome extension is portable -- so you can use it to see similar page wherever you are on the web, not just on the Google search results page.

Quick Scroll on the Chrome extensions gallery
This week we released a Chrome extension called Google Quick Scroll. Once installed, this tool lets you use Google's search capabilities even after leaving our results page. For some queries, after you click on a result and the page you're visiting is done loading, the Quick Scroll panel will pop up in the lower right corner of your screen. The panel highlights the most relevant content on the page, based on what you just searched for on google.com. Clicking one of the bits of text in the panel will scroll you directly to that part of the page. This should save you from scrolling around or using Control-F to manually hunt for the relevant content on the page. The Quick Scroll panel won't appear for all queries or results; it'll only pop up when we think that relevant content for your search is buried down the page or hard to find.

After you've installed the tool, try these example queries and results:
[does flap of butterfly wings affect weather] - click on result from en.wikipedia.org
[visiting berber villages in morocco] - click on result from www.gonomad.com
[evidence universe expands and contracts] - click on result from www4.ncsu.edu

Google Quick Scroll, like all extensions, requires the Beta version of Chrome 4, and can be installed from the Chrome Extensions Gallery here.

More Transit information in search results
We know a lot of people rely on public transit to get where they're going, and we want to make it even easier for you to find the right stop for your travels. Starting this week, when you search for local businesses in cities where public transit is popular, we'll show you nearby public transit stops in the map appearing at the top of your results. For example, if you wanted to visit [heidelberg nyc], we now show you that it's near the 86th Street station. If you were in Germany, you might want to take the tram to the National Theater stop for [hofbrauhaus munich]. Clicking on the station name will take you to Google Maps with your query and the transit stop highlighted, so that you can easily get full directions.

Stay tuned for more great posts for the remainder of 2009!

Posted by Amit Singhal, Google Fellow

Ad policies — the year in review

12/11/2009 02:34:00 PM

We’ve always said that a top priority for us is making sure that your search results are relevant, useful and safe. Of course, this commitment to a positive search experience extends to the ads you see on Google too. Earlier this week we took a stand to fight Internet scams, and in recent months, we've also put a new procedure in place to eradicate "scammy" ads. But that's not all we've done in the past year to help you get the best possible information from our ads.

Given that there are hundreds of thousands of businesses running ads through our AdWords system, you can imagine that reviewing all the ads is no easy feat! That's why we have both automated and manual ways to check them, and advertising policies meant to ensure that the ads you see on Google — and on partner sites that show our ads — are appropriate, fair, consistent and of the highest quality. We regularly review and update our guidelines to make sure they continue to provide the best user experience. Here's a recap of the improvements we’ve made in 2009.

Making sure the ads work
When you click on an ad for a holiday gift basket, you probably want to go directly to a website with gift basket choices. That's why we have link policies to ensure that the URLs in our ads actually get you to the sites you want to visit. For example, our updated Display URL policy helps advertisers better organize the URLs in their AdWords campaigns to make sure that when you click on an ad for gift baskets, a webpage with gift baskets is exactly where you go.

Making sure the ads are legitimate
To protect you from unsavory online entities that hope to victimize folks, we've shared tips to help you avoid falling for scams that sound too good to be true, and have taken recent legal action against fraudulent online schemes. To make sure that the ads are safe, we've also increased our efforts to detect scam ads and remove them from our system. For example, we’ve recently implemented a new process for permanently disabling AdWords accounts that attempt to harm users by doing things like installing malware on your computer, or offering free services that bait you into accepting hidden fees. This practice better protects users and is even stricter than our previous process of disapproving scam ads and disabling their domains. We're now trying to proactively prevent suspicious characters from creating new accounts with us regardless of their websites.

Making sure the ads are appropriate
We try to make sure that the ads you see aren't obtrusive, inappropriate or offensive. Our editorial policies help verify that ads meet basic grammar, spelling and composition rules. For example, we don't allow excessive punctuation or capitalization, because it would be really annoying if all ads were littered with lots of exclamation points or used all caps for their messages.

Our content policies make sure that the types of things offered in ads are appropriate. There are some things we don't allow because they are not legal in many countries — like child pornography and drugs — and other things we don't allow because they're offensive and considered socially unacceptable. To help us figure out where to draw these lines, we consider factors such as legal regulations, public sentiment and general codes of ethics and values.

Our commitment to appropriate ads also applies to the sites we accept to our AdSense program. We want website owners who have news and shopping-related information on their sites to be able to show you relevant ads. But we don't like sites that do inappropriate things, like repurpose copyrighted material without permission or automatically initiate unwanted downloads. To protect users and ensure we work with good sites, we take a look at website content and practices in accordance with our AdSense policies, and don't allow sites that violate the policies in the program. We act quickly to weed out the non-compliant sites so that someone who's looking online at sites that, for example, have illegal content like child porn or engage in shady invalid click activity won't see ads from Google there.

As new issues crop up, we revisit our content policies to make sure they're comprehensive and help to show you the best ads we can. Over this year, for instance, we've updated our global alcohol policy and U.S. trademark policy to give you additional relevant ad options. You can find more information about these changes and all our other policies on our Advertising Policies page.

To make good on our promise to show you ads and sites that help you find what you want, we enforce our advertising policies in both automated and manual ways. These are rules that aren't meant to be broken, so when we discover violations, we stop any offending ads from running. We also encourage users who’ve had a poor experience with an ad to report it, so we can look into it and take any necessary action.

While we've done a lot in 2009 to make ads better and more useful, we recognize that our systems aren’t always perfect. We'll continue to work hard in 2010 to show you only the most relevant, high quality and safe ads possible.

Posted by Alana Karen, Director, Online Sales and Operations